Employees can request support, find information, and report issues efficiently from one central location.
Instead of using IT-focused software for non-IT teams, create tailored service management solutions for each department.
Use a single platform for every team and stop buying separate tools for IT, HR, facilities, legal, and more.
Build drag-and-drop interfaces for each team that act as help portals and shared with the wider company. Each portal can be as standardised or as unique as your business requires.
Data on assets, customers, people, or something else can provide helpful context to close tickets faster. With Starhive, you can store whatever supporting data you need and link it to tickets.
If multiple departments need the same data, no problem! Data can be shared across Starhive to those that need it.
Ticket workflows are unique to your organisation and team. Starhive's workflow builder means you can create any process you might need and apply to any ticket type.
Every department provides different services. Define all the services, workflows, ticket types, and supporting data per team how you want, not how a vendor tells you to.
Build drag-and-drop interfaces for each team that act as help portals and shared with the wider company. Each portal can be as standardised or as unique as your business requires.
Data on assets, customers, people, or something else can provide helpful context to close tickets faster. With Starhive, you can store whatever supporting data you need and link it to tickets.
If multiple departments need the same data, no problem! Data can be shared across Starhive to those that need it.
Ticket workflows are unique to your organisation and team. Starhive's workflow builder means you can create any process you might need and apply to any ticket type.
Every department provides different services. Define all the services, workflows, ticket types, and supporting data per team how you want, not how a vendor tells you to.
Build drag-and-drop interfaces for each team that act as help portals and shared with the wider company. Each portal can be as standardised or as unique as your business requires.
Data on assets, customers, people, or something else can provide helpful context to close tickets faster. With Starhive, you can store whatever supporting data you need and link it to tickets.
If multiple departments need the same data, no problem! Data can be shared across Starhive to those that need it.
Get a helping hand setting up your ticket types and supporting data with built in AI functionality.
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Run automatic updates to tickets or trigger notifications to employees based on logic to help teams work faster.
With list, timeline, gallery, and board views, every team can work on their different tickets the way they like to work.
Starhive lets you create the ticket types you need with the data you need. No matter how unique your process, Starhive can handle it.
Get the help you need with readily available support from our product experts. Tap into years of data management experience to achieve your goals.
You can also use Starhive for complimentary practices like asset management. Or build unrelated, custom business apps based on data stored in Starhive.
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