For healthcare organisations, accurate tracking of assets and equipment is absolutely critical. Unlike many other industries, medical companies face stricter regulations, frequent audits, and intense pressure to manage costs. On top of that, poorly maintained equipment can have catastrophic consequences for patient safety.
We are working with a leading healthcare provider in Scandinavia to improve the management of their medical devices in a robust and scalable way. Their aim is to reduce risks in three key areas: patient safety, compliance, and budgets.
Making medical device information available to the whole team
This healthcare provider originally used another system to manage both service and device management, but decided to migrate to Jira and Jira Service Management for their service management. Their director of operations and team then needed to find an asset management solution that could integrate seamlessly with Jira.
A comprehensive audit history was a critical requirement. They needed a complete record of every action taken on their medical devices, from maintenance and repairsto relocation, to ensure compliance and provide an accessible source of information during audits.
After investigating two solutions, Jira Assets and Starhive, they found both offered flexible asset databases well suited to their wide variety of highly specialised devices.
What stood out about Starhive, however, was our unlimited-user model. With a large number of people needing to view asset data, the organisation was keen to avoid restricting access based on budget. Instead, they wanted an approach where information could be shared openly across teams without compromise.
Moving to Starhive for tracking medical devices
The Starhive solution for this healthcare provider involves storing all their medical devices in Starhive. Using the Starhive integration for Jira, assets can be linked directly to Jira and Jira Service Management work orders.
This means that whenever someone uses Jira, they can see key information about linked assets (such as location, last maintenance date, and manufacturer) without leaving Jira. If an asset needs updating (for example, moving an MRI machine to a new site), users with write permissions in Starhive can make the change in the device database with just a few clicks.
The result is a streamlined process that combines the best of both worlds: a centralised asset database in Starhive and the familiar workflows of Jira.
The expected outcome
By switching to Starhive, the healthcare provider expects to:
-
Save money through more efficient processes
-
Gain accurate, real-time visibility into medical devices
-
Track maintenance effectively to improve patient safety
-
Simplify compliance and reduce audit stress
For healthcare organisations, tracking medical devices is not just about efficiency, it is about protecting patients, ensuring compliance, and keeping costs under control.
If you have a need to track business-critical assets and want a solution tailored to you, Starhive might be the right tool for you. Book a demo and we will start exploring what you need to track and why.
