--- title: "Robotics-as-a-Service asset management | Starhive" description: "Manage the full lifecycle of physical and virtual robotics assets from one central location with Starhive asset management software." url: https://starhive.com/use-cases/robotics-as-a-service --- Asset Management # Visibility for your leased robots Understand uptime, configuration, maintenance, and customer for every robot you own. All from one workspace for every team. [Start free trial](https://app.starhive.com/signup) ## Most Robotics-as-a-Service companies face the same core challenges: - 01 ### Scattered information Finding out where each robot is located, its current status, and which customer it's generating value for is a headache of spreadsheets and different systems. - 02 ### Maintenance is reactive The uptime of your robots directly impacts your profitability. But without accurate data on your robots, preventative maintenance is unrealistic. - 03 ### Lack of context Your robots are not isolated equipment. They have components and firmware installed, they're connected to customers and lease agreements. Without full context, decisions are harder to make. ## So RaaS companies need a data backbone, to provide deep insight Traditional tools can’t link different data together. Spreadsheets don’t know the difference between _Robot #24 with gearbox A_ and _Robot #24 after a camera upgrade_. ## Starhive brings every layer into one centralised tool - ![Relationship map - robot-as-a-service](https://starhive.com/images/pages/relationship-map-robot.webp) ### Technical layer Track configuration, software versions, and modules (gearboxes, cameras, etc.). Spot issues with specific configurations early. - ![Robots-as-a-service - maintenance alert](https://starhive.com/images/pages/robots-maintenance.webp) ### Maintenance layer Automate service cycles and flag patterns and recurring issues (e.g., new drive module keeps failing). - ![Lease agreements - robot-as-a-service](https://starhive.com/images/pages/contracts-robot.webp) ### Lease management layer Track your customers and contracts in the same tool as your robots, so your support team instantly gets the information they need to keep your customers happy. - ![Asset view - robot-as-a-service](https://starhive.com/images/pages/asset-robot.webp) ### Asset layer Know every robot’s existence, setup, live position, customer, financial value, and more. - ![Dashboard app - robot-as-a-service](https://starhive.com/images/pages/app-robot.webp) ### Operational layer See how your robots are performing as a whole to maximise uptime and utilisation. See how Remora Robotics manage assets with Starhive Remora Robotics develops autonomous underwater robots that clean and inspect fish farms. Their robots help aquaculture companies significantly improve fish health and reduce CO2 emissions, all while continuously checking the farm environments to flag potential issues before they become a problem. They chose Starhive for their robots but started with managing IT equipment. **Industry:** Robotics-as-a-Service / Aquaculture **Location**: Stavanger, Norway [Read their story](https://starhive.com/blog/remora-robotics-centralises-it-asset-tracking) ![Remora Robotics x Starhive](https://starhive.com/images/pages/remora-robotics-x-starhive.webp) > “Starhive is quite intuitive and I like the visualisation of the relations between objects” Marco D.Director of Manufacturing and Supply Chain at Remora[Read the review](https://www.capterra.com/p/10022870/Starhive/reviews/Capterra___6763255/) FAQ ## Robotics-as-a-Service FAQ If it's not answered here, get in touch! How do I track both technical configuration and financial value? In Starhive, you decide which attributes to store to an asset. The asset can contain technical (gearbox type, firmware, sensors), operational, or financial data. Every change is logged and searchable for future reports. Why do RaaS companies need asset management? Robots are expensive capital assets, and losing track of even one directly impacts profitability. RaaS companies also operate fleets across multiple customer sites, meaning uptime, maintenance cycles, and configuration changes must be monitored continuously. Traditional tools like spreadsheets can’t handle this complexity. RaaS teams need a system that unifies financial data, operations, and technical configuration, a single place to see if robots are active, in storage, generating revenue, or at risk of failure [Read more here](https://starhive.com/blog/digital-twins-for-robotics-tracking-robots-and-their-components) How do I identify all robots that share a faulty component? In Starhive, every component, a gearbox version, a camera model, a motor controller, can be stored as an object and linked to their parent robot. When a specific component starts causing issues, you filter the fleet by robots with that type of component and instantly see all affected robots. This makes fleet-wide upgrades or recalls far easier and prevents repeated failures in the field. Can I manage robots and IT assets in the same system? Yes. Starhive was designed to support mixed asset environments from laptops and servers to robots, equipment, and manufacturing hardware. You can manage all IT, operational, and other business assets inside one workspace. This is especially valuable for RaaS teams who rely on both digital infrastructure and physical robots to deliver their service. How do QR codes help with fleet maintenance? Each robot automatically gets a unique, scannable QR code linked to its digital twin in Starhive. Field teams can scan the code to check status, log maintenance, upload photos or videos, and update information directly from a phone. This removes the need to track maintenance notes manually and keeps all updates synced instantly across the company. How does Starhive help with uptime and utilization? Starhive gives you real-time visibility into all robots across your operations: - Which units are active vs in stock - Live locations, or other sensor information - Which customer they’re deployed to - Which robots are waiting for service By centralising status and technical health, you see exactly how many robots are generating value and where uptime is at risk. This helps you recover idle assets faster, reduce downtime, and improve overall fleet utilisation. Can I connect development tasks or tickets to specific robots? Yes. You can link each robot to its related engineering tasks, such as firmware updates, calibration work, or bug reports. That means R&D, field engineers, and operations all have a shared picture of what is happening with every robot in the field. This reduces miscommunication and ensures that technical issues are tied directly to the right robot. Can I schedule and automate maintenance for each robot? Absolutely. Starhive lets you set up automations to trigger maintenance based on: - Time intervals - Usage hours - Component versions - Uptime thresholds - Live data from sensors (coming soon) You can assign tasks, send alerts, track upcoming service events, and record maintenance history. All of which is linked to the robot’s digital twin. Automated workflows ensure that servicing is never missed, even when your fleet grows. How can I give customers a portal to view and manage the robots they lease? Starhive allows you to create secure, customer-specific portals (Sites). Each customer can log in and see the robots they lease, including location, uptime, configuration, and service logs. They can even submit requests for support or fault reports. This creates transparency, reduces support load, and gives customers confidence in your service performance. ## More about robotics fleet management [Visit the blog](https://starhive.com/blog) - [![A leased inspection robot assess the production line of a automative factory](https://starhive.com/images/blog/when-spreadsheets-start-breaking-your-robot-leasing-operations/pexels-hyundaimotorgroup-19319639.webp) Robotics-as-a-Service ### Replace spreadsheets for tracking of your robot leasing operations So many of the robotics companies we work with at Starhive start tracking their robots in... 3 min read](https://starhive.com/blog/when-spreadsheets-start-breaking-your-robot-leasing-operations) - [![A fleet of delivery robots that would be leased to customers and need tracking in an asset management software](https://starhive.com/images/blog/top-5-asset-management-tools-for-robotics-as-a-service-companies/delivery-robot-as-a-service-fleet.webp) Robotics-as-a-Service ### 5 asset management softwares for RaaS companies For robotics-as-a-service companies asset management is critical. If you don't know what... 3 min read](https://starhive.com/blog/top-5-asset-management-tools-for-robotics-as-a-service-companies) - [![A leased drone inspects a farm field](https://starhive.com/images/blog/digital-twins-for-robotics-tracking-robots-and-their-components/pexels-quang-nguyen-vinh-222549-2132171.webp) Robotics-as-a-Service ### Tracking robots and their modules - digital twins Robots aren't simple assets. They are complex systems composed of motors, sensors,... 4 min read](https://starhive.com/blog/digital-twins-for-robotics-tracking-robots-and-their-components) - [![Fleet of delivery robots from a robotics-as-a-service company in Japan](https://starhive.com/images/blog/how-robot-fleet-tracking-improves-uptime-and-reduces-capital-costs/pexels-catalina-carvajal-arango-616576304-17332437.webp) Robotics-as-a-Service ### Reduce capital costs and increase uptime with robotic fleet tracking The Robotics-as-a-Service industry is an expensive one to play in. Every leased robot... 3 min read](https://starhive.com/blog/how-robot-fleet-tracking-improves-uptime-and-reduces-capital-costs) ## Upgrade your robotics fleet management Ready to get 20-20 vision into our robots? Get in touch with us today. [Book a demo](https://starhive.com/book-your-free-demo)