--- title: "Integration for Atlassian Jira ITSM | Starhive" description: "Boost your ITSM practices in Jira by connecting your assets and data stored in Starhive to your Jira issues for more visibility into your systems." url: https://starhive.com/integrations/jira --- Integration # Starhive Integration for Jira Close issues faster by adding assets, CIs, or other helpful data to your tickets. Starhive is an affordable, limitless asset database that works with any version of Jira Cloud. ## Do you need a new way to add business assets and data to your Jira issues? Like a laptop, a piece of equipment, a service or a customer? With Starhive, you can store whatever extra data you need. Then simply add Starhive custom fields to your Jira issues, and voila! Now you have extra data for your Jira issues at the global level so your team can work more efficiently and you get better reporting across projects. ![Jira issue with Starhive asset - shadow](https://starhive.com/images/integrations/jira-issue-with-starhive-asset-shadow.webp) > “The flexibility in Starhive (which we use to manage all our data about charging stations, locations, utilization, customers, etc.) is unparalleled. This is a great value add for anyone using Jira.” Sana SafaiFreelance Atlassian Consultant[Other reviews](https://marketplace.atlassian.com/apps/1233521/starhive-integration-for-jira-data-and-asset-management?hosting=cloud&tab=reviews) ## Why Jira users love Starhive for asset management | | Starhive | JSM Assets | | --- | --- | --- | | Assets connected to Jira issues | ✔️ | ✔️ | | Unlimited schemas | ✔️ | ⛌ | | Max number of objects | Over 10 million | 3 million | | Mobile app for editing asset data | ✔️ | ⛌ | | Variety of attribute types | High inc. map and completeness | Limited | | Max attributes per object type | Unlimited | 120 | | Network scanner | ✔️ (via Lansweeper) | ✔️ | | Query language | StarQL (works in JQL) | AQL | | Asset management templates | ✔️ and expanding | ⛌ | | Affordability | Unlimited users on every plan | - | | Max links between object and ticket | Unlimited | 20 | | Max relationships per service | Unlimited | 20 | | Unique constraints per object type | Unlimited | 2 | ## Do more with your Jira platform - ![Combination - flexible assets-2](https://starhive.com/images/integrations/combination-flexible-assets-2.webp) ### Store whatever data you need in Starhive We don’t know your Jira processes but we're confident there's extra data you might want to add to your issues. With Starhive, you can create a database of anything and link your data to your Jira issues. - ![Detail view - sever (2)](https://starhive.com/images/integrations/detail-view-sever-2.webp) ### Work with digital assets too Add images, videos, PDFs, or any other type of file and access them from Jira. As the file is stored in Starhive, you aren't making copies every time you add it to the Jira issue like you would with issue attachments. - ![use StarQL to find your assets in Jira](https://starhive.com/images/integrations/jira-jql-with-starql-6.webp) ### Find what you need Starhive’s StarQL language integrates with JQL so you can easily find the issues you need based on the properties of attached Starhive objects. For example, you can find all Jira issues that are associated with Starhive server data objects that are owned by Timothy. ## How to get started - 01 ### 1\. Create a Starhive account and add your assets or data - 02 ### 2\. Add the [Atlassian Marketplace app](https://marketplace.atlassian.com/apps/1233521/starhive-integration-for-jira-data-and-asset-management?hosting=cloud&tab=overview) and configure custom fields - 03 ### 3\. Enjoy faster resolution rates and simplified reporting ## Start adding more context to your Jira issues! If you want to know more about connecting a Starhive database to your Jira tickets, book a personalised demo. [Book a demo](https://starhive.com/book-your-free-demo) FAQ ## Got a question about the Starhive Integration for Jira? Does it cost to use the Starhive Integration for Jira? No, the Jira integration can be accessed for free from the [Atlassian Marketplace](https://marketplace.atlassian.com/apps/1233521/starhive-integration-for-jira-data-and-asset-management?hosting=cloud&tab=overview). It is free to use for any Starhive user. How do I install the Starhive integration for Jira? You can find us in the [Atlassian Marketplace](https://marketplace.atlassian.com/apps/1233521/starhive-integration-for-jira-data-and-asset-management?hosting=cloud&tab=overview) if you search for Starhive. Full documentation on how to set up the integration and your custom fields can be [found here](https://docs.starhive.com/integrations/starhive-integration-for-atlassian-jira/). Which versions of Jira does Starhive work with? The Starhive Integration for Jira works with any plan of Jira Cloud and Jira Service Management Cloud. ## Get the latest insights [Visit the blog](https://starhive.com/blog) - [![CMDBs help manage physical and virtual IT equipment](https://starhive.com/images/blog/10-cmdb-best-practices/scott-rodgerson-pspf-xgom5w-unsplash.webp) IT Service Management (ITSM) ### The 10 CMDB best practices for successful business implementation If you're here, chances are you're planning to implement or improve a configuration... 8 min read](https://starhive.com/blog/10-cmdb-best-practices) - [![IT asset data model](https://starhive.com/images/blog/getting-started-with-itsm-for-small-teams-a-simple-guide-to-streamlined-service-delivery/data-model-it-assets.webp) IT Service Management (ITSM) ### Getting started with ITSM:: A guide to streamlined service delivery For many small teams, IT Service Management (ITSM) might sound like it’s reserved for... 6 min read](https://starhive.com/blog/getting-started-with-itsm-for-small-teams-a-simple-guide-to-streamlined-service-delivery) - [![IT Infrastructure Server](https://starhive.com/images/blog/itsm-vs-itom-whats-the-difference/pexels-brett-sayles-2881229.webp) IT Service Management (ITSM) ### ITSM vs ITOM: What’s the difference? 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